FAQ

www.ravedfabrics.com (in the following also named the “Website”) is provided and owned by Raved Fashiongroup (in the following named “Raved”) with the registered address: Harry van de Venstraat 5, 5388 CT Nistelrode, Netherlands.

KVK: 68688768
BTW: NL857549790B01

These sales and delivery conditions (in the following named as the ”Terms”) apply to all purchases of goods at the Website.

If you experience any problems with the Website or your order placed on the Website, please contact Customer Care services.

Tel.: +31 6 82498821
– phone hours from Monday to Friday 9am – 5pm Email: contact@ravedfabrics.com

All rights reserved, Raved Fabrics, 2022.

All purchases made for gift cards can only be refunded to the originally used payment methods. We do not offer cash refunds if the card is gifted to you. 

If you purchase the physical gift card, we do not offer refunds for the additional payments used to issue a physical gift card as these cards are unique and made on request. 

All purchases made with gift cards are subject to the same terms and conditions as an order paid with a credit card or one of the standard payment methods listed.

You have the right to withdraw from your purchase without giving any reason within 14 days after delivery. The Right of Withdrawal period starts on the day you received the product(s).

To exercise the right of withdrawal, you may use the return guide included in your parcel. The withdrawal deadline is met if you proceed with the return within your notice of withdrawal before the period has expired.

If you exercise your Right of Withdrawal, we will refund all payments received from you, including delivery costs, without unnecessary delay and in any event no later than 14 days after the date when we received your withdrawal notice. However, if you return the product(s) by using our pre-paid return label, cf. the return guide, the return costs will be deducted from your repayment.

Refunds will be credited through the same method used to make the payment. We expect you to return the items as soon as possible after you have given your withdrawal notice and no later than 14 days after you have changed your mind. We may withhold the repayment until we have received the product(s) or until you have submitted documentation that the product(s) have been returned.

Imitation may be the sincerest form of flattery, but that doesn’t mean you can take any of our intellectual property. All of the content that appears on the Website, including without limitation all designs, illustrations, icons, photographs, video clips and written materials, as well as the compilation of the Website, products, and other materials, are the exclusive property of Raved Fabrics and are protected by Dutch laws.

We do our best to update the Website and to ensure that prices, offers, descriptions and other information concerning the goods are correct. Typographical errors and errors in prices, offers, descriptions and other information concerning the goods may occur, and sometimes we discover that the prices on goods are incorrect.

Our Terms may be updated from time to time (e.g. to reflect changes in technology, our business model, our system capacity or changes to relevant legislation and regulations), so we, therefore, ask you to accept our Terms each time you are making a purchase from the Website. You will not be given notification of any such changes. The Terms that were applicable and that you accepted when you made your purchase will be the Terms that apply to your order.

Applicable law and jurisdiction

Any contracts concluded between us using these Terms are governed by Dutch law. Any dispute, which may arise in connection with our contract, including its existence or validity, must be brought before a competent court in the Netherlands.