You have the right to withdraw from your purchase without giving any reason within 14 days after delivery. The Right of Withdrawal period starts on the day you received the product(s).
To exercise the right of withdrawal, you may use the return guide included in your parcel. The withdrawal deadline is met if you proceed with the return within your notice of withdrawal before the period has expired.
If you exercise your Right of Withdrawal, we will refund all payments received from you, including delivery costs, without unnecessary delay and in any event no later than 14 days after the date when we received your withdrawal notice. However, if you return the product(s) by using our pre-paid return label, cf. the return guide, the return costs will be deducted from your repayment.
Refunds will be credited through the same method used to make the payment. We expect you to return the items as soon as possible after you have given your withdrawal notice and no later than 14 days after you have changed your mind. We may withhold the repayment until we have received the product(s) or until you have submitted documentation that the product(s) have been returned.