This Policy only applies to the processing of your personal data by us when we have your consent to send you a newsletter or the processing of your personal data if you purchase product(s) from our Website.
Our processing of your personal data is governed by the EU General Data Protection Regulation (in the following “GDPR”) and national data protection legislation.
Data Controller & Contact Information
Personal data is data that may – indirect or direct – refer to you, such as an address, name, email address, phone number etc.
When you subscribe to our newsletter:
If you have given us your consent to send you our newsletter, we will process your name and email address. You can at any time unsubscribe from the newsletter service to which you have subscribed either via the link at the bottom of the newsletter or by writing to us at firstname.lastname@example.org
When you place an order:
When you place an order at our Website or contact our Customer Care services, we will process the data you have supplied yourself to us, such as your name, address, e-mail address, telephone number, country and payment information. Such personal data is processed for the following purposes:
Legal Basis GDPR article 6, 1, litra b (performance of a contract) With the Purpose of:
GDPR article 6, 1, litra c (legal obligations) With the Purpose of:
We only share personal data to the extent it is required for the purposes as described in this Policy.
If you have placed an order at our Website, we transfer your personal data to partners, who act as independent data controllers This is applicable for the following situations:
Besides otherwise described in this Policy, we may disclose personal data that we collect or that you provide for purposes described in this Policy and under our responsibility, to trusted third-party providers (data processors), e.g. storage, hosting and other IT-services. We only use data processors that can give your information an adequate level of data protection.
In some cases, we may also transfer personal data to organizations in so-called third countries (countries outside of the European Economic Area). Such transfers can be made if any of the following conditions apply;
the EU Commission has decided that there is an adequate level of protection in the country in question, or
other appropriate safeguards have been taken, for example, the use of the standard contractual clauses (EU model-clauses)
approved by the EU Commission or the data processor has valid Binding Corporate Rules (BCR) in place, or
that there are exceptions in special situations, such as to fulfill a contract with you or your consent to the specific transfer.
We have established and will maintain adequate organizational and technical measures in order for your personal data not to be accidentally or illegally deleted, deteriorated or lost, disclosed to unauthorized third parties or in any other way misused or used contrary to the data protection legislation.
In the event of a security breach where we estimate that there is a high risk that your personal data may be misused, we will, without undue delay, notify you of such a security breach. We will also inform you about what we have done to minimize the risk of misuse of your data.
We delete your personal data when we no longer need to process it in order to fulfil one or more of the purposes as stated above or to comply with specific legislative requirements.
Your consent for signing up for our newsletter will be retained for as long as we send you newsletters and up to two years after the last email send.
If you have placed an order with us at our Website, your personal data will be deleted no later than 5 years after the end of the financial year in which your last transaction was made, unless we are obliged to a longer retention period to comply with legal requirements.
According to the GDPR you have the right to:
Questions or concerns You are free to email us directly at email@example.com with any questions or suggestions. We will do our best to reply to your questions and resolve your concerns.
If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities under the following link: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
At raved, we take data security and confidentiality seriously. This means we ensure appropriate protection and responsible processing of all personal information that we receive. We assure full confidentiality when handling and storing your personal data submitted on this site. Please feel free to adjust your cookie preferences below.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Personal information is collected and used for the following purposes:
We would like to point out that the use of your personal information for the sending of marketing material will only take place if you have previously submitted your explicit consent, unless the Act provides for the possibility of that we can contact you without you having given us your consent first. raved maintains statistics about which areas of the website our users visit and what products are users’ favourites. These data does not contain personal information. The collected data gives us knowledge about how users use the website. This information is used to improve the website. We cannot see where you are visiting from or where you surf on the Internet when you leave our site. We do not sell or in any other way disclose information about our users’ use and navigation of our website and we neither sell nor distribute information about your purchases to a third party.
Your personal information will not be disclosed to a third party without your permission. However, under certain circumstances and in accordance with legislation, we may be required by law to disclose information to public authorities or the police. For example, we are required to disclose information to the police in cases of suspected credit card fraud.